[Bb-chat] Blackberry reliability

[Kannry, Joseph]

I think today's ATT Outage and multiple seemingly att and outages points
to two inescapable conclusions
1.)ATT and users must be convinced by these events and national outages
that blackberry is extremely unreliable. Does anyone at RIM care about
what this is doing to their brand??
2.)Notices like Service Affected: BlackBerry Internet Service (v2.x)
Core Mail service for some *The Americas BIS 2.x (MULT) subscribers in
the following locations: " Also contribute to user perception of
unreliable. Why? Because RIM keeps these notices secret except to
customers paying for gold plated support service


Is rim shooting itself in foot??

Joseph