[Bb-chat] Blackberry reliability

[Joe C Sanders]

I certainly am not one thrilled with the news of yet another outage. 

To say it is "extremely unreliable", considering their uptime still hits
somewhere in the 99.7% range for the past year, to me a untrue and
exaggerated statement.

I do agree RIM and it's carriers are screwing the goose that laid their
golden egg.


Joe C. Sanders
jsanders at masterimage.net
Master Image, Inc.

-----Original Message-----
From: bb-chat-bounces at dataoutages.com
[mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Kannry, Joseph
Sent: Wednesday, February 20, 2008 9:11 AM
To: Data Chat List
Subject: [Bb-chat] Blackberry reliability

I think today's ATT Outage and multiple seemingly att and outages points to
two inescapable conclusions 1.)ATT and users must be convinced by these
events and national outages that blackberry is extremely unreliable. Does
anyone at RIM care about what this is doing to their brand??
2.)Notices like Service Affected: BlackBerry Internet Service (v2.x) Core
Mail service for some *The Americas BIS 2.x (MULT) subscribers in the
following locations: " Also contribute to user perception of unreliable.
Why? Because RIM keeps these notices secret except to customers paying for
gold plated support service


Is rim shooting itself in foot??

Joseph
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