[Bb-chat] Blackberry reliability

[John Kleinschmidt]

I would prefer to see a BIS outage compared to a BES outage anytime. We
all know that most BB users are BES users and what trouble it can cause
if BES is down, BIS isn't that big of a deal to me at least. Mine is
still down and I'm getting off and on emails.

John

-----Original Message-----
From: bb-chat-bounces at dataoutages.com
[mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Kannry, Joseph
Sent: Wednesday, February 20, 2008 10:11 AM
To: Data Chat List
Subject: [Bb-chat] Blackberry reliability

I think today's ATT Outage and multiple seemingly att and outages points
to two inescapable conclusions
1.)ATT and users must be convinced by these events and national outages
that blackberry is extremely unreliable. Does anyone at RIM care about
what this is doing to their brand??
2.)Notices like Service Affected: BlackBerry Internet Service (v2.x)
Core Mail service for some *The Americas BIS 2.x (MULT) subscribers in
the following locations: " Also contribute to user perception of
unreliable. Why? Because RIM keeps these notices secret except to
customers paying for gold plated support service


Is rim shooting itself in foot??

Joseph
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