[Bb-chat] Blackberry reliability

[Kannry, Joseph]

Its also mind boggling that bis has no spam filters

----- Original Message -----
From: Kannry, Joseph
To: 'bb-chat at dataoutages.com' <bb-chat at dataoutages.com>
Sent: Wed Feb 20 10:56:45 2008
Subject: Re: [Bb-chat] Blackberry reliability

But bis issues tells consumers choose another device or service. And there do seem to be more bis issues. Perhaps rim should look harder before enxt pearl etc

----- Original Message -----
From: bb-chat-bounces at dataoutages.com <bb-chat-bounces at dataoutages.com>
To: Data Chat List <bb-chat at dataoutages.com>
Sent: Wed Feb 20 10:51:15 2008
Subject: Re: [Bb-chat] Blackberry reliability

Tommy,

 

Don’t get me wrong as I’m VERY dependent on BIS emails from my wife and kids as well as good friends. All I’m saying is can you imagine what would be happening right now if it was BES? Admin’s would be bald from pulling hair out, hiding under desks, etc. ;)

 

John

 

From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Tommy Akins
Sent: Wednesday, February 20, 2008 10:44 AM
To: Data Chat List
Subject: Re: [Bb-chat] Blackberry reliability

 

John,

I disagree BIS is very important to those of us who have small business's and do not or can not afford BES. So I think its just as important.

On Wed, Feb 20, 2008 at 10:33 AM, John Kleinschmidt <jkleinschmidt at stgit.com> wrote:

I would prefer to see a BIS outage compared to a BES outage anytime. We
all know that most BB users are BES users and what trouble it can cause
if BES is down, BIS isn't that big of a deal to me at least. Mine is
still down and I'm getting off and on emails.

John

-----Original Message-----
From: bb-chat-bounces at dataoutages.com
[mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Kannry, Joseph
Sent: Wednesday, February 20, 2008 10:11 AM
To: Data Chat List
Subject: [Bb-chat] Blackberry reliability

I think today's ATT Outage and multiple seemingly att and outages points
to two inescapable conclusions
1.)ATT and users must be convinced by these events and national outages
that blackberry is extremely unreliable. Does anyone at RIM care about
what this is doing to their brand??
2.)Notices like Service Affected: BlackBerry Internet Service (v2.x)
Core Mail service for some *The Americas BIS 2.x (MULT) subscribers in
the following locations: " Also contribute to user perception of
unreliable. Why? Because RIM keeps these notices secret except to
customers paying for gold plated support service


Is rim shooting itself in foot??

Joseph
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-- 
Tommy Akins
New Life Homes, LLC
Quality Assurance
1950 North Park Place
suite 202
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