[Bb-chat] Blackberry reliability

Wed Feb 20 14:00:11 EST 2008

I wouldn't think so.  If your BES indicates that it has been some time since the last connect, have them remove and re-install the battery (hard reset).  
Sent via BlackBerry by AT&T

-----Original Message-----
From: "Andrew Duchesne" <AndrewD at waggware.com>

Date: Wed, 20 Feb 2008 11:24:50 
To:"Data Chat List" <bb-chat at dataoutages.com>
Subject: Re: [Bb-chat] Blackberry reliability

I have one user that is not receiving messages we are on BES through Rogers in Canada……Would only one of my users be possibly effected by what’s happening with BIS? 

Regards 
Andrew Duchesne 
Support Specialist 
Waggware 
Office (905) 331-7207 ext 229 
Cell     (905)-407-0336 

From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Jacob Shields
 Sent: Wednesday, February 20, 2008 11:19 AM
 To: bb-chat at dataoutages.com
 Subject: Re: [Bb-chat] Blackberry reliability 

Haha boot 50 servers. My company would just love that.
 Thank You,

 Jake
 "Sent from my BlackBerry® wireless handheld"

 ----- Original Message -----
 From: bb-chat-bounces at dataoutages.com <bb-chat-bounces at dataoutages.com>
 To: Data Chat List <bb-chat at dataoutages.com>
 Sent: Wed Feb 20 10:15:38 2008
 Subject: Re: [Bb-chat] Blackberry reliability

 Simple answer to that, BES Express allows 15 licenses with each one at $99.00 after you get the first one for free. Multiple BES X servers ;)

 From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Jacob Shields
 Sent: Wednesday, February 20, 2008 11:10 AM
 To: Data Chat List
 Subject: Re: [Bb-chat] Blackberry reliability

 It’s a shame ATT had a BB issue. I’ve had no issues all day with any of my BlackBerry users or I’d probably be getting pounded with calls, unless it does manage to creep up eventually. Granted we are on Alltel. Sucks to hear you guys are down.

 I really do wish that my company would give me the funding to add a BES server to our network instead of having 50+ bb’s on BIS.

 Thanks,

 Jake

 From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of John Kleinschmidt
 Sent: Wednesday, February 20, 2008 10:02 AM
 To: Data Chat List
 Subject: Re: [Bb-chat] Blackberry reliability

 Ok, I apologize for those using BIS that were offended. I’m sure if I wasn’t on a BES also, I’d be looking for more hair to pull out since I’m already bald.

 From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Joe C Sanders
 Sent: Wednesday, February 20, 2008 10:59 AM
 To: 'Data Chat List'
 Subject: Re: [Bb-chat] Blackberry reliability

 lol, John. Some of us have more than our wife and kids on our BIS.

 How about all my clients, friends and YOU... BIS email is just as important as BES email.

 Joe C. Sanders

 jsanders at masterimage.net

 Master Image, Inc.

 205-871-8781  office

 205-222-8822  cell

 ________________________________

 From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of John Kleinschmidt
 Sent: Wednesday, February 20, 2008 9:51 AM
 To: Data Chat List
 Subject: Re: [Bb-chat] Blackberry reliability

 Tommy,

 Don’t get me wrong as I’m VERY dependent on BIS emails from my wife and kids as well as good friends. All I’m saying is can you imagine what would be happening right now if it was BES? Admin’s would be bald from pulling hair out, hiding under desks, etc. ;)

 John

 From: bb-chat-bounces at dataoutages.com [mailto:bb-chat-bounces at dataoutages.com] On Behalf Of Tommy Akins
 Sent: Wednesday, February 20, 2008 10:44 AM
 To: Data Chat List
 Subject: Re: [Bb-chat] Blackberry reliability

 John,

 I disagree BIS is very important to those of us who have small business's and do not or can not afford BES. So I think its just as important.

 On Wed, Feb 20, 2008 at 10:33 AM, John Kleinschmidt <jkleinschmidt at stgit.com> wrote:

 I would prefer to see a BIS outage compared to a BES outage anytime. We
 all know that most BB users are BES users and what trouble it can cause
 if BES is down, BIS isn't that big of a deal to me at least. Mine is
 still down and I'm getting off and on emails.

 John

 -----Original Message-----
 From: bb-chat-bounces at dataoutages.com
 [mailto:bb-chat-bounces at dataoutages.com <mailto:bb-chat-bounces at dataoutages.com> ] On Behalf Of Kannry, Joseph
 Sent: Wednesday, February 20, 2008 10:11 AM
 To: Data Chat List
 Subject: [Bb-chat] Blackberry reliability

 I think today's ATT Outage and multiple seemingly att and outages points
 to two inescapable conclusions
 1.)ATT and users must be convinced by these events and national outages
 that blackberry is extremely unreliable. Does anyone at RIM care about
 what this is doing to their brand??
 2.)Notices like Service Affected: BlackBerry Internet Service (v2.x)
 Core Mail service for some *The Americas BIS 2.x (MULT) subscribers in
 the following locations: " Also contribute to user perception of
 unreliable. Why? Because RIM keeps these notices secret except to
 customers paying for gold plated support service

 Is rim shooting itself in foot??

 Joseph
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 --
 Tommy Akins
 New Life Homes, LLC
 Quality Assurance
 1950 North Park Place
 suite 202
 Atlanta, Ga 30339
 (770)541-6224 ext 108
 (678)229-7803
 Fax:(404) 745-0252
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