[Bb-Outage] Service Affected: BlackBerry Internet Service (v1.8) Email service for subscribers of *The Americas BIS 1.8 (MULT) in the following locations: The Americas,
Summary: BlackBerry Internet Service v1.8 - database administrative maintenance
Impact: BlackBerry Internet Service subscribers may be unable to send
or receive messages, use the BlackBerry Internet Service web site, or
perform activities such as creating new accounts, accessing their
Internet mailbox, integrating third-party email accounts, or viewing
email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as
creating subscriber accounts or provisioning services for subscribers
during the maintenance.
Change Window Start Date and Time: 17 February 2008 02:00:00 (EST)
Change Window End Date and Time: 17 February 2008 06:00:00 (EST)
Downtime Duration: 2 hour(s) and 0 minute(s)
% of Subscribers Affected: 100.00 (estimated)
Cause: RIM Software Follow-up maintenance
Service Affected: BlackBerry Internet Service (v2.x) Email service for
subscribers of *The Americas BIS 2.x (MULT) in the following
locations: The Americas,
Summary: BlackBerry Internet Service v2.4 - database administrative
maintenance
Impact: Customers will be unable to receive messages. Messages sent
during the maintenance will be delivered following the maintenance.
Customers will be unable to send, reply, or forward messages, view
attachments, or do 'more'. Customers will be unable to access the
WebUI to create or update new integrations. Customer Care Console will
be unavailable.
Change Window Start Date and Time: 17 February 2008 02:00:00 (EST)
Change Window End Date and Time: 17 February 2008 06:00:00 (EST)
Downtime Duration: 2 hour(s) and 0 minute(s)
% of Subscribers Affected: 100.00 (estimated)
Cause: RIM Software Follow-up maintenance