[Bb-Outage] BBCHG32965 Critical Severity Maintenance (Cancelled) for Email Roaming service for subscribers of Asia/Pacific(MULT), The Americas(MULT)

Jeff.Long at millenniumchem.com Jeff.Long at millenniumchem.com
Tue Feb 12 17:18:58 EST 2008



Blackberry Outage

This maintenance on the network infrastructure has been cancelled.

Service Affected: Email Roaming service for subscribers of
Asia/Pacific(MULT), The Americas(MULT) in the following locations:
Asia/Pacific,The Americas,

Summary: Email roaming connectivity interruption to accommodate EMEA
BlackBerry Infrastructure networking component software upgrade



Impact: BlackBerry subscribers using their home SIM card when roaming in
another location (GRX roaming) are not expected to be affected by the
maintenance. BlackBerry subscribers who switched to a local SIM card when
roaming in EMEA from The Americas or Asia/Pacific; or roaming in The
Americas or Asia/Pacific from EMEA (Relay roaming) may be unable to use
BlackBerry services during the maintenance. [0379]

Ticket Number: BBCHG32965

Change Window Start Date and Time: 15 February 2008 21:00:00 (EST)
Change Window End Date and Time: 16 February 2008 01:00:00 (EST)
Downtime Duration: 0  hour(s) and  15 minute(s)
% of Subscribers Affected: 100.00 (estimated)

Cause: RIM Network Component Upgrade

EST =   GMT - 5 hours
EDT =   GMT - 4 hours
AEST = GMT + 10 hours
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