[Bb-Outage] Fw: RIM Scheduled outages for February 9th and 10th

[John Clark]

In case you missed the email that went out to this list just over a week ago....here it is.  

John
-----Original Message-----
From: Admin <Admin at dataoutages.com>

Date: Thu, 31 Jan 2008 20:56:30 
To:bb-outage at dataoutages.com
Subject: [Bb-Outage] RIM Scheduled outages for February 9th and 10th


Maintenance will be performed on a component of the network infrastructure. 
  
Service Affected: BlackBerry Relay service for subscribers of *The Americas Network (MULT) in the following locations: The Americas, 
  
Summary: BlackBerry Infrastructure - database upgrade 
  
Impact: Some subscribers may experience delays when sending or in receiving messages.  Undelivered messages may be re-sent after the maintenance has been completed. [0351] 
  
Ticket Number: BBCHG29637 
  
Change Window Start Date and Time: 9 February 2008 02:00:00 (EST) 
Change Window End Date and Time: 9 February 2008 06:00:00 (EST) 
Downtime Duration: 0  hour(s) and  45 minute(s) 
% of Subscribers Affected: 100.00 (estimated) 
  
Cause: Database Upgrade 
  
==================== 
  
Maintenance will be performed on a component of the network infrastructure. 
  
Service Affected: BlackBerry Internet Service Email service for subscribers of *The Americas Network (MULT) in the following locations: The Americas, 
  
Summary: BlackBerry Infrastructure - administrative networking update 
  
Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. 
  
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214] 
  
Ticket Number: BBCHG31616 
  
Change Window Start Date and Time: 9 February 2008 02:00:00 (EST) 
Change Window End Date and Time: 9 February 2008 06:00:00 (EST) 
Downtime Duration: 0  hour(s) and  30 minute(s) 
% of Subscribers Affected: 100.00 (estimated) 
  
Cause: RIM Network Component Upgrade 
  
==================== 
  
Maintenance will be performed on a component of the network infrastructure. 
  
Service Affected: BlackBerry Relay service for subscribers of *The Americas Network (MULT) in the following locations: The Americas, 
  
Summary: BlackBerry Infrastructure - hardware component upgrade 
  
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use Internet browsing. Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. [0375] 
  
Ticket Number: BBCHG32548 
  
Change Window Start Date and Time: 10 February 2008 02:00:00 (EST) 
Change Window End Date and Time: 10 February 2008 06:00:00 (EST) 
Downtime Duration: 0  hour(s) and  10 minute(s) 
% of Subscribers Affected: 100.00 (estimated) 
  
Cause: Hardware Component Upgrade 
  
==================== 
  
Maintenance will be performed on a component of the network infrastructure. 
  
Service Affected: BlackBerry Internet Service Email service for subscribers of *The Americas Network (MULT) in the following locations: The Americas, 
  
Summary: BlackBerry Infrastructure - administrative networking update 
  
Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. 
  
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214] 
  
Ticket Number: BBCHG32042 
  
Change Window Start Date and Time: 10 February 2008 02:00:00 (EST) 
Change Window End Date and Time: 10 February 2008 06:00:00 (EST) 
Downtime Duration: 0  hour(s) and  30 minute(s) 
% of Subscribers Affected: 100.00 (estimated) 
  
Cause: Administrative Upgrade 
  
==================== 
  
Maintenance will be performed on a component of the network infrastructure. 
  
Service Affected: BlackBerry Relay service for subscribers of The Americas(CDMA GPRS) in the following locations: The Americas, 
  
Summary: BlackBerry Infrastructure - administrative maintenance 
  
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use Internet browsing. Devices may not receive new service books.  [0407] 
  
Ticket Number: BBCHG32562 
  
Change Window Start Date and Time: 10 February 2008 02:00:00 (EST) 
Change Window End Date and Time: 10 February 2008 06:00:00 (EST) 
Downtime Duration: 0  hour(s) and  20 minute(s) 
% of Subscribers Affected: 100.00 (estimated) 
  
Cause: Administrative Corrective Maintenance 
  
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