[Bb-Outage] Fw: BB90352 Critical Severity Outage (Update) forBlackBerry All service for subscribers of *The Americas Network (MULT)

[andy]

FYI - i am BIS and on tmobile in nyc and not having any problems
Sent wirelessly via BlackBerry from T-Mobile.

-----Original Message-----
From: Jeff.Long at millenniumchem.com

Date: Mon, 11 Feb 2008 16:32:05 
To:Data Network Outage Notification List <bb-outage at dataoutages.com>
Subject: [Bb-Outage] Fw: BB90352 Critical Severity Outage (Update) for
 BlackBerry All service for subscribers of *The Americas Network (MULT)


Blackberry Outage
 
A component of the network infrastructure is experiencing a service interruption.
 
Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,
 
Summary: BlackBerry Network Infrastructure
 
Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.
 
BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.
 
Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.
 
BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.
 
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]
 
Ticket Number: BB90352
 
Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
 Downtime Duration: Ongoing
 % of Subscribers Affected: 50.00 (estimated)
 
Cause: To Be Determined
 
EST =   GMT - 5 hours
 EDT =   GMT - 4 hours
 AEST = GMT + 10 hours
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