[Bb-Outage] Fw: BB90352 Critical Severity Outage (Update) for BlackBerry All service for subscribers of *The Americas Network (MULT)

[Kannry, Joseph]

In the last 15 minutes or so VZW NYC BES returned to normal. Receiving
all emails sent during outage period etc.
 
Joseph

	-----Original Message-----
	From: bb-outage-bounces at dataoutages.com
[mailto:bb-outage-bounces at dataoutages.com] On Behalf Of
Jeff.Long at millenniumchem.com
	Sent: Monday, February 11, 2008 4:32 PM
	To: Data Network Outage Notification List
	Subject: [Bb-Outage] Fw: BB90352 Critical Severity Outage
(Update) for BlackBerry All service for subscribers of *The Americas
Network (MULT)
	
	

	Blackberry Outage
	
	A component of the network infrastructure is experiencing a
service interruption.
	
	Service Affected: BlackBerry All service for some *The Americas
Network (MULT) subscribers in the following locations: The Americas,
	
	Summary: BlackBerry Network Infrastructure
	
	Impact: BlackBerry subscribers may be unable to send or receive
messages. Subscribers may also be unable to register their device, roam
in another location, or use other services such as Internet browsing.
	
	BlackBerry Internet Service subscribers may be unable to use the
BlackBerry Internet Service web site or perform activities such as
creating new accounts, accessing their Internet mailbox, integrating
third-party email accounts, or viewing email attachments.
	
	Devices may not receive new service books. BlackBerry Connect
and BlackBerry-enabled devices that require a new PIN may be unable to
receive the PIN.
	
	BlackBerry Enterprise Servers may be unable to connect to the
BlackBerry Infrastructure.
	
	Wireless service providers and device resellers may be unable to
use BlackBerry administration web sites or perform activities such as
creating subscriber accounts or provisioning services for subscribers.
[0491]
	
	Ticket Number: BB90352
	
	Incident Window Start Date and Time: 11 February 2008 15:20:00
(EST)
	Downtime Duration: Ongoing
	% of Subscribers Affected: 50.00 (estimated)
	
	Cause: To Be Determined
	
	EST =   GMT - 5 hours
	EDT =   GMT - 4 hours
	AEST = GMT + 10 hours
	
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