[Bb-Outage] RIM Scheduled outages for February 9th and 10th

[Admin]

Maintenance will be performed on a component of the network infrastructure.



Service Affected: BlackBerry Relay service for subscribers of *The Americas
Network (MULT) in the following locations: The Americas,



Summary: BlackBerry Infrastructure - database upgrade



Impact: Some subscribers may experience delays when sending or in receiving
messages.  Undelivered messages may be re-sent after the maintenance has
been completed. [0351]



Ticket Number: BBCHG29637



Change Window Start Date and Time: 9 February 2008 02:00:00 (EST)

Change Window End Date and Time: 9 February 2008 06:00:00 (EST)

Downtime Duration: 0  hour(s) and  45 minute(s)

% of Subscribers Affected: 100.00 (estimated)



Cause: Database Upgrade



====================



Maintenance will be performed on a component of the network infrastructure.



Service Affected: BlackBerry Internet Service Email service for subscribers
of *The Americas Network (MULT) in the following locations: The Americas,



Summary: BlackBerry Infrastructure - administrative networking update



Impact: BlackBerry Internet Service subscribers may be unable to send or
receive messages, use the BlackBerry Internet Service web site, or perform
activities such as creating new accounts, accessing their Internet mailbox,
integrating third-party email accounts, or viewing email attachments during
the maintenance.



Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as creating
subscriber accounts or provisioning services for subscribers during the
maintenance. [0214]



Ticket Number: BBCHG31616



Change Window Start Date and Time: 9 February 2008 02:00:00 (EST)

Change Window End Date and Time: 9 February 2008 06:00:00 (EST)

Downtime Duration: 0  hour(s) and  30 minute(s)

% of Subscribers Affected: 100.00 (estimated)



Cause: RIM Network Component Upgrade



====================



Maintenance will be performed on a component of the network infrastructure.



Service Affected: BlackBerry Relay service for subscribers of *The Americas
Network (MULT) in the following locations: The Americas,



Summary: BlackBerry Infrastructure - hardware component upgrade



Impact: BlackBerry subscribers may be unable to send or receive messages
during the maintenance. Subscribers may also be unable to register their
device, roam in another location, or use Internet browsing. Devices may not
receive new service books. BlackBerry Connect and BlackBerry-enabled devices
that require a new PIN may be unable to receive the PIN. [0375]



Ticket Number: BBCHG32548



Change Window Start Date and Time: 10 February 2008 02:00:00 (EST)

Change Window End Date and Time: 10 February 2008 06:00:00 (EST)

Downtime Duration: 0  hour(s) and  10 minute(s)

% of Subscribers Affected: 100.00 (estimated)



Cause: Hardware Component Upgrade



====================



Maintenance will be performed on a component of the network infrastructure.



Service Affected: BlackBerry Internet Service Email service for subscribers
of *The Americas Network (MULT) in the following locations: The Americas,



Summary: BlackBerry Infrastructure - administrative networking update



Impact: BlackBerry Internet Service subscribers may be unable to send or
receive messages, use the BlackBerry Internet Service web site, or perform
activities such as creating new accounts, accessing their Internet mailbox,
integrating third-party email accounts, or viewing email attachments during
the maintenance.



Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as creating
subscriber accounts or provisioning services for subscribers during the
maintenance. [0214]



Ticket Number: BBCHG32042



Change Window Start Date and Time: 10 February 2008 02:00:00 (EST)

Change Window End Date and Time: 10 February 2008 06:00:00 (EST)

Downtime Duration: 0  hour(s) and  30 minute(s)

% of Subscribers Affected: 100.00 (estimated)



Cause: Administrative Upgrade



====================



Maintenance will be performed on a component of the network infrastructure.



Service Affected: BlackBerry Relay service for subscribers of The
Americas(CDMA GPRS) in the following locations: The Americas,



Summary: BlackBerry Infrastructure - administrative maintenance



Impact: BlackBerry subscribers may be unable to send or receive messages
during the maintenance. Subscribers may also be unable to register their
device, roam in another location, or use Internet browsing. Devices may not
receive new service books.  [0407]



Ticket Number: BBCHG32562



Change Window Start Date and Time: 10 February 2008 02:00:00 (EST)

Change Window End Date and Time: 10 February 2008 06:00:00 (EST)

Downtime Duration: 0  hour(s) and  20 minute(s)

% of Subscribers Affected: 100.00 (estimated)



Cause: Administrative Corrective Maintenance



====================
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://www.dataoutages.com/pipermail/bb-outage/attachments/20080131/e6ec2966/attachment.html