[Bb-Outage] Sprint Nationwide outage for BlackBerry smart phones only

[Nestor Jr., Dennis]

Sprint has confirmed that there is a Nation Wide outage for BlackBerry
smart phones only. The outage includes issues with Sending/Receiving
Email and Internet Access. There is no ETR and no Problem ticket has
been escalated internally through Sprint for the issue. Sprint stated
that users experiencing any issues should take out the battery while the
device is still on and leave the battery out for 1 minute, then place
the battery back into the device. This may also take more then 1 Reboot
of the device to alleviate the issue until it is resolved. I will follow
up with more information later on.
 
Dennis Ray Nestor Jr.

Enterprise Production Services - Messaging
National City Corporation
Operations Center


Phone:     (216) 257-5268
Email:      dennis.nestor at nationalcity.com
<mailto:dennis.nestor at nationalcity.com> 
Locator:    01-5212
Address:  4100 W 150th St.
               Cleveland, OH  44135

 

-------------------------------------------------------------------------------------------
***National City made the following annotations
-------------------------------------------------------------------------------------------
This communication is a confidential and proprietary business communication.  
It is intended solely for the use of the designated recipient(s).  If this
communication is received in error, please contact the sender and delete 
this communication.
===========================================================================================
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://www.dataoutages.com/pipermail/bb-outage/attachments/20080730/e7cb27e7/attachment.html>