[Bb-Outage] June 14-15 North American Scheduled Maintenance

[Joe C Sanders]

Four maintenance periods all scheduled next weekend, all North America.
 
 1)
Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service
(v2.x) Hosted Mailboxes service for subscribers of *The Americas BIS 2.x
(MULT)

Maintenance Summary: BlackBerry Internet Service v2.4 - database
administrative maintenance

Impact: BlackBerry Internet Service subscribers may receive messages in
their hosted mailbox, but these messages may not be delivered to the device
during the maintenance. 

*	Change Window Start Date and Time: 14 June 2008 02:00:00 (EDT)
*	Change Window End Date and Time: 14 June 2008 06:00:00 (EDT)
*	Estimated Duration of Service Impact: 1 hour(s) and 0 minute(s)
*	% of Subscribers Affected: 100.00 (estimated)

Purpose: Database Configuration

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
************************************************** ******

2)
Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service
(v2.x) Core Mail service for subscribers of *The Americas BIS 2.x (MULT)

Maintenance Summary: BlackBerry Internet Service v2.4 - database
preventative maintenance

Impact: BlackBerry Internet Service subscribers may be unable to send or
receive messages, view email attachments, or request to see "more" text
during the maintenance. [0210] 

*	Change Window Start Date and Time: 14 June 2008 02:00:00 (EDT)
*	Change Window End Date and Time: 14 June 2008 06:00:00 (EDT)
*	Estimated Duration of Service Impact: 1 hour(s) and 0 minute(s)
*	% of Subscribers Affected: 100.00 (estimated)

Purpose: RIM Software Follow-up maintenance

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
************************************************** *******

3)
Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service
(v2.x) Email service for subscribers of *The Americas BIS 2.x (MULT)

Maintenance Summary: BlackBerry Internet Service v2.4 - database
administrative maintenance

Impact: BlackBerry Internet Service subscribers may be unable to send or
receive messages, use the BlackBerry Internet Service web site, or perform
activities such as creating new accounts, accessing their Internet mailbox,
integrating third-party email accounts, or viewing email attachments during
the maintenance.

Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as creating
subscriber accounts or provisioning services for subscribers during the
maintenance. 

*	Change Window Start Date and Time: 15 June 2008 02:00:00 (EDT)
*	Change Window End Date and Time: 15 June 2008 06:00:00 (EDT)
*	Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
*	% of Subscribers Affected: 100.00 (estimated)

Purpose: RIM Software Testing

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
************************************************** ******

4)
Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service
(v2.x) Account Integration service for subscribers of *The Americas BIS 2.x
(MULT)

Maintenance Summary: BlackBerry Internet Service v2.4 - administrative
maintenance (contingency ticket for BBCHG35532)


Impact: BlackBerry Internet Service subscribers may be unable to receive
messages from integrated email accounts during the maintenance. 

*	Change Window Start Date and Time: 15 June 2008 02:00:00 (EDT)
*	Change Window End Date and Time: 15 June 2008 06:00:00 (EDT)
*	Estimated Duration of Service Impact: 1 hour(s) and 0 minute(s)
*	% of Subscribers Affected: 100.00 (estimated)

Purpose: Server Upgrade

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
 
Joe C. Sanders
jsanders at masterimage.net
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