[Bb-Outage] Confirmed outage

[Win Decker]

Trouble Ticket Number: TT000007257842

Severity: High

Description of Issue: Degradation of RIM Blackberry services

Location of Issue:  Southeast Markets  and surrounding areas

Start Time: June 18, 2008 3:25 AM PDT

Symptoms you MAY experience: Blackberry users may be unable to send or
receive messages or may have difficulty connecting to the RIM network

Estimated time of repair: Unknown



UPDATE: This is now a High Level Outage. It is affecting all of the
Southeast Markets



Technicians are working towards resolution as quickly as possible. We are
sorry for any inconvenience that this may cause. Thank you for your patience
as we work towards resolving this issue. If you have any questions, please
contact Enterprise Technical Support at 888-334-3787+PIN for more
information.
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