[Bb-Outage] July 5 - RIM Scheduled Maintenance Outage

[Joe C Sanders]

Critical-S1 Severity Maintenance (New) for BlackBerry Relay service for
subscribers of *The Americas Network (MULT) 
 
This message is to inform you of scheduled network maintenance.
Maintenance Summary: BlackBerry Infrastructure - software update
 
Impact: BlackBerry subscribers may be unable to send or receive messages
during the maintenance. Subscribers may also be unable to register their
device, roam in another location, or use other services such as Internet
browsing.
BlackBerry Internet Service subscribers may be unable to use the BlackBerry
Internet Service web site or perform activities such as creating new
accounts, accessing their Internet mailbox, integrating third-party email
accounts, or viewing email attachments during the maintenance. 
 
Devices may not receive new service books during the maintenance.BlackBerry
Connect and BlackBerry-enabled devices that require a new PIN may be unable
to receive the PIN.
 
BlackBerry Enterprise Servers may be unable to connect to the BlackBerry
Infrastructure during the maintenance. 
Wireless service providers and device resellers may be unable to use
BlackBerry administration web sites or perform activities such as creating
subscriber accounts or provisioning services for subscribers during the
maintenance. 
Ticket Number: BBCHG34688 
 
Change Window Start Date and Time: 5 July 2008 02:00:00 (EDT) 
Change Window End Date and Time: 5 July 2008 06:00:00 (EDT) 
Estimated Duration of Service Impact: 0 hour(s) and 20 minute(s) 
% of Subscribers Affected: 100.00 (estimated) 
 
Purpose: RIM Software Upgrade
 
EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
 
Joe C. Sanders
jsanders at masterimage.net
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